Telehealth services use information and communications technologies (ICTs) to deliver health services and transmit health information over both long and short distances. It is about transmitting voice, data, images and information rather than moving care recipients, health professionals or educators. It encompasses diagnosis, treatment, preventive (educational) and curative aspects of healthcare services and typically involves care recipient(s), care providers or educators in the provision of these services directed to the care recipient.

Video is one of the main ways in which telehealth is improving access to healthcare services for patients who live in regional, rural and remote areas.

​Instead of having to travel to the nearest major city to see a specialist, an increasing number of patients are using video. This facility may be offered directly to their home or work, by their local GP or at another healthcare venue.

Office Hours

Monday – Friday 08.30am – 5:00pm

Office location

Consulting Suite PDH

Contact Details

Phone: (03) 5521 1410

Fax: (03) 5521 0372



All referrals for the Telehealth are received via the intake team

Phone: (03) 5521 0354

Fax: (03) 5521 0372


Receipt of all referrals will be acknowledged.


Links to each Telehealth area

Aged Care ·         Geriatric Medicine

·         Harbourside Lodge Aged Care Facility

Alcohol and Other Drugs (AOD) ·         Counselling
Allied Health Services ·         Dietetics

·         Exercise Physiology

·         Occupational Therapy

·         Physiotherapy

·         Psychology

·         Social Worker

·         Speech Pathology

Cancer Services ·         Cancer Support Nurse

·         Oncology

Chronic Condition Services ·         Cardiac Rehab

·         Diabetes Education

·         HARP

·         Pulmonary Rehab

Community Nursing Specialists ·         Continence Advisor

·         Palliative Care

Nursing Services ·         Discharge Planners

·         Hospital in the Home

·         North Ward

·         Post Acute Care

·         South Ward

Specialist Consulting Suite ·         Cardiology

·         Endocrinology

·         General Medicine

·         General Surgery

·         Ophthalmology

·         Urology

·         Practice Nurses

·         Dermatology

·         Plastic Surgery

Women’s and Children’s Services ·         Maternal and Child Health

·         Midwifery

·         Obstetrics and Gynaecology

·         Paediatrics