COMMUNITY ENGAGEMENT
Community Engagement
How our community and consumers help shape and strengthen the care we provide.
COMMUNITY ENGAGEMENT
Consumer representation
The Community Advisory Committee (CAC) is the group established to provide direction and leadership to increase community and consumer involvement at Portland District Health.
The CAC also has an important role in advocating to the Board of Management on behalf of the community, consumers and carers. The committee brings a community perspective to the development of priority areas and key issues, to strengthen and make effective consumer and community participation at all levels of service planning and delivery.
Portland District Health aims to meet the needs of its community and takes seriously the responsibility under the Health Services Act to ensure effective community participation. The CAC was established at PDH in February 2013 and has grown and developed in its role and achievements since this time.
Who is the PDH Community Advisory Committee?
There are currently 12 members of the PDH CAC, including community, board and staff members.
Who is the PDH Community Advisory Committee?
- Participation in the preparation of the Quality of Care Reports
- Reviewing patient information brochures
- Development of the patient information booklet
- Review and analysis of consumer feedback
- Reviewing signage and parking issues
- Speaking to staff about patient experiences
- The accreditation process
- The installation of consumer noticeboards
- The development of the slideshow in the emergency waiting area
Patients and other consumers of PDH may express any compliments, concerns, complaints or suggestions arising from their treatment without fear of discrimination. To share feedback, visit our Consumer Feedback page.
Get involved
For more information on the CAC or consumer and community involvement at Portland District Health — including ways you can work with the CAC or be involved at PDH - please contact the Quality department on 03 5521 0316.
Consumer information & resources
The following trusted resources contain further health and consumer information:
HEALTH INFORMATION
INFECTION CONTROL
- Infection Control Guidelines - Department of Health
- Australian Guidelines for the Prevention & Control of Infection in Healthcare
- Clostridium difficile - Aged Care guidelines
- Gastroenteritis outbreak management (aged & health care)
- Management & control of Tuberculosis (2016)
- Respiratory Illness in Residential Aged Care
- Victorian Infectious Diseases Bulletin
HEALTH SERVICES
MEDICAL JOURNALS
QUALITY & STANDARDS
OUR REGION
LOCAL GOVERNMENT & OTHER
About Us
GET IN TOUCH
(03) 5521 0333
Main reception, 8:00am - 4:30pm
Bentinck Street
Portland VIC 3305
