OUR SERVICES
CARE Call
PDH CARE Call is a free, client-led social support telephone service run by PDH Volunteers. It offers regular social contact, reassurance and wellbeing check-ins to help people stay connected and supported.
CARE Call is not a treatment or healthcare service.
Who can use CARE Call?
The service is available to:
Aged 65 years and over
Eligible Glenelg Shire residents who are registered with My Aged Care.
Adults under 65 living with a disability
Residents of the Glenelg Shire.
How CARE Call works
- Calls are made by trained volunteers Monday to Friday between 8:45 am and 10:00 am.
- If a client does not answer their phone, we will will follow up to check on their wellbeing.
- The service provides peace of mind for clients, family members, and friends, knowing that regular weekday contact is being maintained.
- All information is treated confidentially.
- Eligible residents may choose to opt in or opt out of the service at any time.
Please note: CARE Call does not operate on weekends or public holidays.
How to refer
Referrals are simple. Email PDH Access & Intake at intake.pdh@swarh.vic.gov.au, or call the Volunteer Program Administration on (03) 5522 1402.
REFERRALS & ENQUIRIES
Volunteer Program Administration
Monday - Friday, 8:00am - 4:30pm
(03) 5522 1402
GET IN TOUCH
(03) 5521 0333
Main reception, 8:00am - 4:30pm
Bentinck Street
Portland VIC 3305
