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OUR SERVICES

Community Transport

Portland District Health provides Community Transport, with the assistance of volunteer drivers, to eligible community members. The service provides transport to medical and health services, specialists and other professional appointments, and community services such as social support groups and exercise.

Eligibility: under 65 years via the Home and Community Care Program for Younger People (HACC PYP); over 65 years via the Commonwealth Home Support Program (CHSP), which requires My Aged Care registration.

Bookings: phone the Community Transport Administration on (03) 5522 1402. The phone is staffed available Monday to Thursday, 9:00am to 12:00pm, We ask that you provide at least 3-5 business days’ notice is given to allow us time to organise your driver.  Clients will be contacted promptly to confirm transport prior to the trip, and a series of screening questions will be asked.

Fees

Trip Example Cost
Local Portland – CBD Within Portland $5.00 per one-way trip
Outside Portland, under 100km e.g. Heywood $0.21 per km
Greater than 100km return e.g. Warrnambool, Hamilton, Mt
Gambier, Ballarat, Geelong
$0.21 per km
Melbourne – Portland return 706km $150.00 per round trip

Travel cost reimbursement: consumers who access PDH Community Transport are also eligible for reimbursement of their travel cost through the Victorian Patient Transport Assistance Scheme (VPTAS) at $0.21 per kilometre if over 100km is travelled - so the entire cost of a Portland to Melbourne trip is fully reimbursed to the consumer.

Become a volunteer driver

Anyone interested in becoming a Community Transport Volunteer Driver is encouraged to get in touch about how to get involved, phone (03) 5522 1402 or email volunteer.pdh@swarh.vic.gov.au.

REFERRALS & ENQUIRIES

Community Transport Team

Mon - Thurs, 9:00am - 12:00pm

(03) 5521 1402

GET IN TOUCH

(03) 5521 0333

Main reception, 8:00am - 4:30pm

Bentinck Street

Portland VIC 3305