Patients & Visitors

Visiting Hours: 10:00am to 8:00pm

         As restrictions ease within the community as vaccination percentages climb, Portland District Health continue to follow the current visiting regulations from

          the Victorian Department of Health.  This is to ensure the continued safety and health of our patients and staff.

          In line with these regulations the following are the only permitted reasons to visit our health service:

          NO VISITORS ARE PERMITTED INTO PORTLAND DISTRICT HEALTH WARDS WITH THE FOLLOWING EXCEPTIONS: 

          (Any special support must be discussed with Ward manager and approved by management)

   ·       1 parent or guardian at any one time for children under 18 years*,

   ·       2 visitors at any one time where the visitor’s presence at the hospital is for the purposes of providing end of life support, there is no limit on 

          the number of visitors per day*. End of life means where a patient’s death is expected within 28 days or less

  ·       2 visitors at any one time in the case of a patient whose medical condition is life threatening*;

  ·   1 partner or support person in the case of a patient whose status relates to pregnancy or childbirth*; and

 ·    No more than 2 visitors at any one time, once per day for the purposes of providing essential care and support necessary for the

      patient’s immediate emotional support and wellbeing*.

        *If a visitor cannot arrange care for a dependent (such as a child) the group of visitors may exceed 2.

 ·  Non-essential contractors are restricted from entry

          HARBOURSIDE LODGE – RESIDENTIAL AGED CARE:

          Permitted reasons

 ·  To provide care and support for the resident’s physical and emotional wellbeing (including mental health supports and support for people living

    with dementia); Note: this may include a person who is visiting to prevent harm to a person’s mental or emotional health due to social isolation

 ·       As a nominated person under the Mental Health Act

 ·       As a nominated person providing support for a resident living with Dementia

 ·       To provide interpreter or informal language support

 ·       Is the parent, carer or guardian of a person under the age of 18

 ·       For learning to support the resident’s care upon discharge

 ·       To provide end of life support

         Requirements for visits

 ·      Two visitors at one time (a group may exceed the “two visitors at a time” rule if dependents of a visitor are in the group and care for the dependents 

        cannot be arranged).

  ·       Do not have to be from the same household.

 ·       No time limits.

 ·       It is one of the permitted reasons.

 ·       No more than two visitors per day except where providing end of life support.

 ·       There is no daily limit on the number of visitors for end of life care visits. End of life means where a resident’s death is expected within 28 days or less

 ·       Non-essential contractors are restricted from entry