Patients & Visitors

Visiting Hours

10am – 12noon and 2pm – 8pm every day.

Information Booklets

Car Parking

Google Map

Food & Drinks

Water
Filtered water is available in the Accident and Emergency foyer and there is a drink dispensing machine in Portland District Health’s main foyer.

Snack or Meals
For visitors seeking a snack or meal, JJ’s Kiosk is located on the ground floor, near the main entrance. The manager, Jill, offers a range of hot and cold food, selected from a menu which features ‘green’ or healthier choices (they have important nutrients and limited fat/added sugar).  The kiosk is open between 8.30am and 4.00pm Monday to Friday. Visit Jill to place your order, or call her extension on 10317 (or 5521 0317).

If you are staying with a loved one for an extended period of time, please ask a member of staff about accessing hot meals from our Catering Department. Meals can be ordered between 11am and 3.00pm. These meals are the same as the inpatient options, for lunch (12.00pm) and dinner (5.00pm) each day. The meals marked with a heart are suitable for the public (ie. they are healthy options for ‘well people’). Some inpatient meals may not be suitable for people who aren’t in hospital.

Other dining options
Portland has a variety of dining options, for further information and a list please see: www.visitportland.com.au/things-to-do/where-to-eat

Payments

Hospital accounts including Medical Imaging

Accounts can be paid at PDH Main Reception (Fern Street entrance) ground floor during business hours (excluding Public Holidays).

Monday – Thursday 8.00am – 5.00pm

Friday 8.00am – 4.30pm.

We accept payment by cheque, cash, eftpos, direct deposit and credit card (American Express excluded).

Payments can also be made over the phone using a credit card by calling PDH Reception on (03) 5521 0333, menu number 9.

Direct deposits can be made into account, account details on the Tax Invoice.

Allied Health accounts

Accounts can be paid Allied Health reception during business hours (excluding Public Holidays).

Monday – Friday 8.30am – 5.00pm

We accept payment by cheque, cash, eftpos and credit card (American Express excluded).

Payments can also be made over the phone using a credit card by calling Allied Health Reception on (03) 5521 0653.

Specialist Clinic Accounts

Accounts can be made at Specialist Clinic reception during business hours (excluding Public Holidays).

We accept payment by cheque, cash, eftpos and credit card (American Express excluded). HICAPS is available at the Specialist Clinic to claim for Private patients.

Payments can also be made over the phone using a credit card by calling the Specialist Clinic reception.

Our opening hours are Monday – Friday

 from 8.30 am to 5.00pm  

Ph: 03552121410

Medicare Ineligible Patients

The information you seek is here.