Community Transport


Portland District Health provides community transport with the assistance of volunteer drivers, for Medical appointments, access to community services and one-off social activities, under the Commonwealth Home Support Program (CHSP).

My Aged Care is the entry point for access to CHSP funded community transport, and as such our coordinator, will direct clients to complete a referral to My Aged Care, and assist you to complete a care plan, so you are aware of your goals of service.

Any member of the public can request the service, and a service provider can contact the service, on behalf of the client, with consent.

Service eligibility:

  • Lives at home
  • Cannot use conventional public transport
  • Are financially disadvantaged
  • No other forms of transport are available – family, friends and/or public transport
  • Red Cross car is unavailable – 03 8327 7686


There is a fee for this service.

Distance Fee
Local Portland-CBD $10
Outside Portland CBD, Heywood $20
Warrnambool, Mt Gambier, Hamilton $50
Colac, Horsham $60
Geelong, Ballarat $80
Melbourne $90

Fees can be negotiated at the time of booking and are invoiced by Portland District Health on the day of your trip.

No cash is collected by the volunteers on the day.

Some support for reimbursement of transport costs can be applied for through the Victorian Patient Transport Scheme (VPTAS) and our coordinator can provide you with documentation required for submission. Eligibility criteria exists, and includes a requirement trips to be greater than 100 km from your home address.

Should you have any questions please contact our Community transport coordinator:                                                                                                                                                                                                           Ph. 03 5522 1402. Available Monday to Friday 0900-1200. Voicemail available.